Terms & Conditions

Health club terms and conditions

1 Definitions

1.1 Application Form:
The membership application, direct debit instruction, advance notice & club rules.
1.2 The Club:
Pace Health Club.
1.3 The Club Rules:
The terms and conditions set out in sections. 1-12 below together with any other conditions stated when joining online or additional club rules required by law or statute as amended from time to time.
1.4 Fees:
The payment made by members in connection with their membership. The Club reserves the right to change the level of the fees from time to time. The fees fall into the following categories.

Guest User Fee: This is a charge set by the clubs management made in respect of guests of members who wish to visit the club and use the facilities.

Administration/Joining Fee: Are payments incurred for the initial commencement of memberships.

Monthly Membership Fees: These are the payments made by you for use of the facilities at the club appropriate to your category of membership. They are paid monthly in advance by debit card or direct debit from your designated bank account.

Advance Membership Fees: These are the payments made by you for the use of the facilities of the club appropriate to your category of your membership. They are paid in advance by debit or credit card.

Other Fees: These are the charges made for the sales of goods or services offered by the club and additional charges made for beauty therapy and any other services.

Membership Categories: The membership that the club honours are:

(a) Full Membership: Full membership and entitles full use of all club facilities, during the hours the club is open. Monday – Friday 6.00am – 10.00pm, Saturday – Sunday 7.00am – 9.00pm (last entry 60 mins before closing).
(b) Peak Membership:

Membership Subscriptions:
Membership subscriptions shall be fixed by the club and may be altered at any time. Members will be notified in writing of any changes in subscription prior to the date of any alteration, at least 14 days before your next payment.

The club reserves the right to reject an application for membership without ascribing any reason for doing so. On acceptance of membership, a member will be given membership card, which remains the property of the club.

Membership fees are payable by debit card or direct debit.

1.5 Members:
The individuals who have applied to and been accepted by the club to use its facilities in accordance with the club rules. All members must be at least 18 years of age.

As a member you are entitled to full use of all the club facilities according to your category of membership during the club’s normal and other stated opening hours, which are displayed in the club reception area.

Physical Condition of Member

(a) The member warrants and represents that he/she is in good physical condition and that he/she knows of no medical or other reason why he/she Is not capable of engaging in active or passive exercise and that such exercise would not be detrimental to his/her health, safety, comfort or physical condition.

(b) The member shall not use any club facilities whilst suffering from any infectious or contagious illness, disease or any other ailment such as open cuts, abrasions, open sores or minor infections where there is a risk such us may be detrimental to health, safety, comfort, or physical condition of the other members.

1.6 Minimum Notice Period:
The minimum notice period to cancel membership is 30 days from the date of your next debit card or Direct Debit collection.

1.6 Transfer:
An alternative to cancellation is an option to transfer your membership to a nominated third party. This request must be made in writing and is subject to management agreement. There will be a £15 charge for this facility.
1.7 You:
The person/entering into this contract on behalf of yourself/ourselves [as identified in your online application ].

2 About the club

2.1We operate the club, which has the principle object of providing health and leisure facilities for members. The club has appointed a team to run the club on a day-to-day basis in accordance with the club rules. We have appointed the manager and their deputy manager of the club as the chairman and secretary respectively, or appoint other people to these offices without notice. A copy of club rules currently in force is available on our website.

2.2The Clubs team may amend the club rules in order to ensure the health and safety of members. Temporary amendments will be displayed in the club reception area. Permanent changes to the club rules or the location of the club “The Proposed Changes” will only be made after not less than one months notice to members. If the proposed changes are not acceptable to you, then you may cancel your membership by giving us the minimum notice period and all monthly membership fees paid in advance.

2.3All fees belong to the club and refunds of fees will only be given as stated in these rules. The initial joining fee may not be refunded in whole or part on cancellation of the club membership by you or if your membership is terminated by us (see clause 3.3). If we terminate your membership due to non-payment of monthly membership fees (see clause 5.2) the initial subscription fee will not be refunded in whole or part.

2.4In signing the application form, you are agreeing

(a) To pay the fees of the club; and

(b) To comply with the club rules & these terms & conditions

2.5We may sell or transfer the benefit of our agreement with you or the ownership of the club to another person, firm or company at any time without notice to members. However, if this transfer results in a change of the club rules, the changes to the club rules will only be made after (not less than one months notice) notice to members when you will have the same rights of cancellation as in clause 2.2 3

About your membership:
3.1If we cease to own the club due to its sale or transfer, your membership of the club will (unless otherwise notified to you) continue to be valid.

3.2Please inform the club in writing of any changes in your name, membership category, address, telephone number or the way in which you pay your Fees, by giving us the minimum notice period.

3.3We may terminate your membership in the following situations and with the following notice periods:

(a) Without notice if you repeatedly or seriously break the club rules;

(b) On not less than 7 days notice in writing if you do not pay fees that you owe to the club within 7 days of their due date.

4 Your Membership Card
4.1On joining the club you will be issued a membership card. Each time you visit this club you must show this card to staff. Loss or damaged cards must be replaced at a fee of £5.00.

4.2Membership is personal to you and it cannot be assigned or transferred to another person and can only be refunded as stated in these rules. As such, you may not lend your membership card to anyone else or allow the card to be used by anyone else. If you lend your membership card to another person then we will terminate your membership.

4.3The club reserves the right to refuse entry if a valid membership card is not displayed.

5 Our Fees

5.1The club will set the level of fees. The fee structure, including charges for additional services such as the beauty therapy will be displayed on the clubs website.  

5.2Once you have paid the joining/admin fee, your membership will continue as long as you regularly pay monthly membership fee. If you stop paying the monthly membership fee your membership will be terminated by us and your initial subscription fee will not be refunded by us.

5.3If your monthly membership fees have not been paid for any reason, entry to the club will be refused until a time in which all arrears have been cleared.

5.4If you are a corporate member and either.

(a) You are no longer employed by the firm; company or group of companies that arrangement the corporate membership (“the company”); Or

(b) For a continuous period of three months or more months there have been fewer than six corporate members from the company at the club; Then you may cancel your membership following the procedure stated in clause 7 (“cancellation by you”) or we will change your membership category.

Freezing of Direct Debit:

5.5If you are unable to use the club facilities for any reason you may suspend your membership. You must however have completed three full months as a member to qualify for suspension. You may suspend for a minimum of one month to a maximum of 3 months within any period of 12 consecutives months. A monthly fee is charged for each month during the suspension of membership whilst within the first year of membership. Provided the membership is continuous, the monthly suspension fee is waived in the second year of membership and thereafter. Please ask at reception for the fees applicable. Freezing of Annual Membership:

5.6If you are unable to use the club facilities for any reason, you may suspend your membership 3 times in any 12- month period, up to a maximum of 3 months.

5.7If you wish to freeze your membership you must give the minimum notice period to the membership office. If you resume membership of the club after the period of suspension you do not have to pay a further initial subscription fee.

6 Paying Your Fees

6.1Membership fees owed to us may be paid 12 months in advance or by monthly direct debit if approved by your bank.

6.2Fees paid in advance are non-refundable.

6.3If your membership is terminated by us according to 3.3 above, any monthly membership or other fees remaining unpaid and due to us, less any sums that we owed you, shall become payable immediately.

7 Cancellation by You

7.1If you wish to cancel your membership you must do the following:

(a) Send written notice to the club by giving the minimum notice period; And

(b) Pay any fees that are due up to the date of cancellation. No partial refund of monthly or annual subscription fees is available.

(c) Cancel any direct debit you may have with your bank.

7.2One spouse or partner in a joint membership or one corporate member of a corporate membership scheme may cancel their membership by following the procedure stated in 7.1.

The other spouse or partner in a joint membership will thereafter qualify as an individual member and we will change that remaining spouses or partners membership category and applicable fees as stated in 5.4 above. If the cancellation by one member of a corporate membership scheme results in a corporate membership of fewer than six corporate members, the provision in clause 5.4 will apply.

8 Your Guests

8.1You may bring up to 2 guests at any time to the club to use the facilities. You must make sure they each complete the pass provided at the club reception and pay the guest user fee: Additional guests may visit the club if agreed with its management team before the proposed visit.

8.2You must accompany your guests on their visit to the club and you must ensure as far as possible that your guests comply with club rules.

8.3Your guests will have the same membership privileges as you do as a member.

8.4Guest admission may be restricted at certain peak times, please check before you intended to visit the club with your guest: if you wish to ensure admittance.

8.5We reserve the right to refuse admission to a guest at any time if the proposed guest does not comply with the conduct section of these rules (section 10)

9 Conduct

9.1You must wear appropriate clean clothes and shoes in the club and trainers when using the equipment in the gym.

9.2You must not use any equipment within the gym area until a pre exercise questionnaire has been completed and passed by a staff member of the club.

9.3You must wear swimwear correctly at all times while on poolside.

9.4In the interest of health and hygiene, you must shower before entering the pool or sauna areas.

9.5You and your guests must not:

(a) Abuse the equipment of facilities of the club. Any wilful, negligent or deliberate damage to club property must be paid for by the person who caused it.

(b) Behave in a disorderly, violent or rude manner which cause or its likely to cause offence or distress to other members and/or their guests. Behaviour of this type is a serious breach of club rules.

(c) Smoke in any part of the club.

(d) Bring alcoholic or intoxicating liquor, narcotics or other mood altering substances or food into, or consume them at, the club.

(e) Use the facilities of the club while under the influence of alcohol, narcotics or other mood altering substances.

(f) Consume alcoholic or intoxicating liquor, if the club is licensed. In any areas other those authorised and specified by the club.

10 Disclaimer

10.1We, our agents and employees, are insured against death, loss or injury caused by our negligence [and breach of statutory] or that of our agents and employees, but we are not insured for any loss or injury caused by your negligence. If you fail to follow health and safety notices, the instructions or trainers or instructors at the gym or if you break the club rules and as a result incur costs, damages and expenses payable to the club then you may be held liable for any of these costs, damages and expenses for which we are not insured.

10.2We are not insured for, and therefore we are unable to accept liability for, any loss, damage to or theft of your personal property or that of your guests, which may occur on the club premise.

10.3All users must read the health and safety notices posted outside any sauna, in the club and comply with their recommendations.

11 Other

11.1We reserve the right to:

(a) Vary, revoke or add to these rules. If you are unhappy with any proposed variation, please refer to section 2.2 of these rules.

(b) Alter the Full Peak, access hours of the club, we will always attempt to give at least one months noticeto all members of any permanent change in these hours.

(c) Adjust the availability of certain facilities of certain facilities on a temporary basis for the general maintenance or equipment, special functions and holidays.

(d) Refuse to re-book an appointment for you if you repeatedly cancel (with less than 24 hours) or fail to keep an appointment for services and or exercise programmes.

(e) Show potential members and other individuals the facilities of the club and to allow them access to the club to use facilities on a trial basis.

(f) Use any individual or group photographs of members and/or guests for press or promotional purpose.

(g) Increase or decrease the level of fees from time to time, if you are unhappy with any proposed variation of the level of fees, please refer to section 7.1 of these rules.

(h) Close the club at its present location and either transfer your membership to another club or move the club to a new location. If you are unhappy with any proposed changes of location to the club, please refer to section 2.2 of these rules.

Please note that all of the above rights remain in force at all times. If we do not enforce any or all of these rights for any period it does not mean that we have decided to give them up.

11.2All reservations for services and/or exercise programmes may be made up to one week in advance. You must give 24 hours notice to cancel reservations. If you give 24 hours notice you may be charged for the service and/or exercise programme in full if we cannot re-book the reserved service.

11.3Items left in lockers overnight will be removed and a charge made for their return. We reserve the right to inspect the contents of lockers in the interest of security. Lock will be cut off to access lockers were required.